Job Code:
BSBA-1063
No. of Positions:
1
Job Role:
Business Analyst
Job Description:
Business Analyst works with business partners across multiple functions to collect, analyze, design and document business requirements for projects of moderate to high complexity. This position is responsible for formulating and defining systems modifications and enhancements based on both user needs and broad knowledge and understanding of applicable business systems and industry requirements, and ensuring they are thoroughly tested. The BA will be part of a highly functioning team to align technology solutions with business strategies. We are looking for a highly motivated and qualified individual to be a part of this tea, supporting our customers and users.
Business Analysis (BA) Skills:
- Requirements gathering and analysis.
- Process modeling and improvement.
- Client, Stakeholder management and communication.
- Problem-solving and critical thinking.
- Documentation and reporting.
- Maintain repository for the templates, best practices, lessons learned so that can be reused for the new projects.
Scrum Master Skills:
- Expertise in Agile methodologies, particularly Scrum.
- Facilitation of Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective).
- Ability to remove impediments and foster a collaborative team environment.
- Coaching and mentoring team members on Agile principles and practices.
- Monitoring and improving team performance.
Communication Skills:
- Ability to convey complex technical concepts to non-technical stakeholders.
- Effective verbal and written communication.
- Strong interpersonal skills for working with cross-functional teams.
- Good attitude and behavioral skills.
Project Management:
- Planning and organizing skills.
- Time management and prioritization.
- Risk management and mitigation.
- Focus on meeting Deadlines and On-time deliverables.
Technical Competence:
- Understanding of the technology stack and development processes.
- Familiarity with tools used in Agile and Scrum (JIRA, MS Office, MS Project, Visio, Miro).
Adaptability and Flexibility:
- Ability to adapt to changing project requirements and priorities.
- Flexibility to switch between the BA and Scrum Master roles as needed.
Leadership and Team Building:
- Leadership skills to guide and motivate the team.
- Building a positive team culture and fostering collaboration.
Primary Skills:
- To be proficient in understanding Business Reqirements, in communication, and eliciting and documenting business requirements, translating business needs into actionable user stories, process flows, and acceptance criteria.
- Have Identity Access Management (IAM) concepts knowledge, IAM project lifecycles, understanding of IAM principles, including authentication, authorization, provisioning, and governance.
- Additionally, to be experienced in the role of a Scrum Master, with expertise in facilitating Scrum ceremonies, resolving impediments, integrating business analysis practices with the principles of Scrum for effective and efficient project practices.
Secondary Skills:
- To be proficient in creating and utilizing user story maps to help the team understand the user's journey, prioritize features, and align development efforts with the teams needs.
Years of Exp:
5-6 Years
Employment Type:
Permanent
Job Code:
No. of Positions:
Job Role:
- Accounts Executive – Indian Operations
Roles & Responsibilities:
- Prepare monthly, quarterly, and annual statements (balance sheets and income statements.
- Compliances like TDS return, advance tax, GST, professional tax, handling cash, bank reconciliation.
- Verifies bills received from Contracts/ vendors/ suppliers w.r.t signed agreements, statutory compliances etc.
- Processing Salaries of employees, Generating payslip in pay books software.
- Discussion with employee’s day to day activities, resolving their Issues.
- Prepare Export Invoice to USA
- Monitoring Employees who are working in Night shift, tracking their mails and process the allowances, after taking proper approval from their managers.
- Preparing Annual TDS slabs for employees, EPF profiles creating UAN numbers and Filing Professional tax returns.
- Collecting Company Credit card bills every month and enter the books of accounts.
- Prepare Salary and Hike Breakup letters of employees.
- Attending Team meetings every week and update work status to CEO of the company.
- Co-ordinating with Head Accounts team regarding Payments of taxes, vendors, salaries ETC
- Keeping Accounts data Back-up every day
Skills & Qualifications:
- Bachelor’s degree in business administration or in finance/accountancy/banking or equivalent.
- Minimum 2 years relevant working experience.
- Team player with good communication and interpersonal skills
- Take ownership and responsibility, able to work independently and multi-task
- Proficient in MS office, Excel, Quick Books
- Well-developed understanding of business fundamentals: company procedures, strategies, operating models, etc.
Years of Exp:
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No. of Positions:
Job Role:
- DB Lead / SSIS specialist
Responsibilities:
- Strong on Advanced SQL queries and troubleshooting
- Optimize database systems for performance efficiency.
- Perform space management and capacity planning for database systems.
- Identify any issues related to query performance and provide corrective measures.
- Create complex functions, scripts, stored procedures , views and triggers to support application development.
- Troubleshoot and resolve the DB related issues (queries, functions, views, procedures, joins etc..)
- Work with application team and train them on Advanced SQL query skills
- Participate in database design and architecture to support application development projects.
- Design, develop and implement database systems based on project/product/application requirements.
- Develop database Schema, tables and dictionaries as needed.
- Perform data back-up and archival on regular basis.
- Test databases and perform bug fixes.
- Troubleshoot database related issues in a timely fashion.
- Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by QRM
- Builds data transformations with SSIS including importing data from files, moving data from one database platform to another
- Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data
- Design, implement and maintain database objects (tables, views, indexes, ) and database security
- Experience working with SSIS packages
- Proficient with ETL tools such as Microsoft SSIS
- Develop security procedures to protect databases from unauthorized usage.
- Evaluate existing database and recommend improvements for performance efficiency. Develop best practices for database design and development activities.
- Quality assurance through code reviews, setting coding standards and driving continual improvement activities
- Provide oversight and architectural guidance to a team
- Leadership and Mentoring – department and peers
- Demonstrate good written and verbal communication skills take initiative to drive projects to successful conclusion
- Experience of working in an agile project execution methodology
- Good to Have : Experience using bulk loading methods on MS-SQL , Oracle databases, SSIS
Primary Skills:
- MS SQL Server DB Specialization / SSIS packages
Secondary Skills:
- Exposure to other Databases as as SQL Server, MySQL, DB2 etc..
Years of Exp:
Employment Type:
Shift Timings:
- Shift based support for time zone coverage.
Job Code:
No. of Positions:
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Job Description:
We are seeking a highly skilled and experienced Senior Delivery Manager to join our team. The ideal candidate will be passionate about project management and possess a deep understanding of the latest trends, technologies, and best practices in the field. As a Senior Delivery Manager, you will be responsible for overseeing the successful delivery of projects, ensuring they are completed on time, within scope, and within budget. We are looking for an all-rounder with strong expertise in many of these areas
Responsibilities:
- Coordinate internal resources for the flawless execution of projects.
- Ensure that all projects are delivered on time, within scope, and within budget.
- Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation meets project requirements.
- Develop detailed project plans to track progress and maintain comprehensive project documentation.
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
- Measure project performance using appropriate systems, tools, and techniques.
- Implement strong working knowledge of Microsoft Project, Microsoft Planner, and other project management tools (e.g., Basecamp, Trello).
- Hands-on experience with agile methodologies, particularly scrum and kanban-based execution.
- Proficient use of Jira for project tracking and management.
- Strong understanding of the processes / tools and methodologies for product implementations, maintenance and support engagements.
- Ensure consistent delivery quality across all streams of work.
- Report and escalate to management as needed regarding project status and issues.
- Manage the relationship with the client and all stakeholders, ensuring satisfaction and alignment with project objectives.
- Perform risk management to minimize project risks and establish contingency plans as necessary.
- Mentor and support project team members as needed, fostering a collaborative environment.
Qualifications:
- Excellent educational background, preferably in computer science or engineering
- Minimum 10 years of experience in project management / delivery management
- Proven working experience as a Delivery Manager or project manager in the information technology
- Solid technical background with understanding or hands-on experience in software development and web technologies.
- Strong client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- PMP or PRINCE II certification is a plus.
- Solid organizational skills including attention to detail and multitasking abilities
- Must have had experience in either Services or Product based delivery for at least 6-8 years in the managerial role
- Good to have had onsite client interaction experience
Additional Preferred Skills:
- Experience with Identity and Access Management (IAM) systems, especially SailPoint-related product implementation and support, is advantageous.
Years of Exp:
Employment Type:
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No. of Positions:
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Key Responsibilities:
- Creating user interfaces that are visually appealing, easy to use, and intuitive
- Handling client requirements.
- Maintain and improve the project performance and appearance.
- Interact with Java team for JSF integrations, data from UI and other requirements.
- Validate the technical feasibility of UI designs.
- Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly.
- Develop wireframes and prototypes around customer needs.
- Understand product specifications and user psychology.
Required Skills:
- Overall experience of 3-4 years in Developing of web applications.
- Minimum 1 year experience in UX designing of wireframes.
- Working on JSF and Java included projects is added advantage.
- Experience in JSF and xhtml will be extremely valuable.
- Strong on AngularJS, JavaScript libraries and their libraries.
- Good understanding of the browsers engines, responsive design and media queries.
- Hands on experience with UI Technologies like HTML, CSS, JS, JSF, Jquery and Angularjs.
- Hands on experience with UX Technologies like Adobe XD, Figma etc.
Mandatory Skill: AngularJS (1st version)
Years of Exp:
Employment Type:
Timings:
Job Code:
No. of Positions:
Job Role:
- HR Generalist – US Operations
Roles & Responsibilities:
- Good communication and presentation skills
- Manage and oversee the daily operations of the HR department.
- Take and understand the requirement from the Manager.
- Need to involve in Recruitment for USA from sourcing profiles to On-board.
- Doing cold calls, screening profiles for the suitable openings.
- Coordinate with Team for General HR activities.
- Understand and draft the Company policies
Qualification:
- Bachelor’s degree or equivalent training, education, and experience
Years of Exp:
Employment Type:
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No. of Positions:
Job Role:
Job Description:
As our Support project manager, your job will be to coordinate people and processes to ensure that our Client Support engagements are managed for 24x7 support produce the desired results. You will be the go-to person for everything involving a Support project’s organization and timeline.
Support Project Manager Duties
Specific Support project manager responsibilities include the following
- Owner of Support delivery
- Owner of SLA's and related metrics for support
- Responsible for L1, L2 levels of support
- Ensuring 24X7 with shift coverage
- Reporting on the metrics related to support
- Conduct RCA and establish improvements based on the preventive / corrective actions
- Customer engagement and weekly reporting
- Discuss with Customer teams on the severity and confirm on the severity based on the SLA definition
Project Manager Requirements
Project managers should have a background in business skills, management, budgeting and analysis. You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.
Responsibilities
- Must have handled enterprise customer Support for at least 8+ years
- Should have delivered consistently against the metrics defined for Support
- Must have handled technical teams of 5-8 members
- Must have had experience in handling 24X7 support engagements
- Must have done customer interactions and preferable to have onsite experience for 2+ years
- Measure project performance using appropriate systems, tools and techniques
- Should be hands on in Jira
- Ensuring consistent delivery quality across all streams of work
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Mentor and groom the technical resources and motivate them towards upskilling and certifications
- Perform regular assessment of the resource skills, capabilities and provide the necessary guidance
- Ensure process compliance across the team for the organizational processes and client specific processes.
Requirements
- Having experience in any IAM system especially SailPoint related product implementation and support
- Great educational background, preferably in the fields of computer science or engineering for technical project managers
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
Years of Exp
Job Code:
No. of Positions:
Job Role:
- Technical Project Manager
Responsibilities
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques
- Strong working knowledge of Microsoft Project and Microsoft Planner
- Hands-on experience with project management tools (e.g. Basecamp or Trello)
- Hands on agile methodologies especially scrum / kanban based execution
- Should be hands on in Jira
- Ensuring consistent delivery quality across all streams of work
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
Requirements
- Great educational background, preferably in the fields of computer science or engineering for technical project managers
- Proven working experience as a project administrator in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- PMP / PRINCE II certification is a plus
- Having experience in any IAM system especially SailPoint related product implementation and support will be a great positive.
Years of Exp:
Employment Type:
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No. of Positions:
Job Role:
Requirements:
- Proven experience as a System/Network Administrator or similar role.
- Experience with servers and networks (LAN, WAN).
- Knowledge of system security and data backup/recover.
- Familiarity with multimedia software’s is an added advantage.
- Familiarity with various operating systems and platforms.
- Good communication skills.
- Any graduation, Computer Science or a related discipline; professional certification is a plus.
Responsibilities:
- Install and configure multimedia software’s, hardware and network.
- Windows Server 2012 and network storage experience is a plus.
- Manage network servers and technology tools.
- Creating domain user accounts, a allocation and account validity.
- Troubleshoot network issues and internet connections.
- Ensure security through access controls, backups and firewalls.
- Upgrade systems with new releases and models.
- Maintain biometric attendance and download monthly reports.
- Issuing access cards to new employees.
- Maintain the LED projectors and intercom.
- Ensuring security and efficiency of IT infrastructure.
- Maintaining CCTV surveillance.
Qualification:
- Bachelor’s / Master's degree in Engineering.
Years of Exp:
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